Delivery & Payment Information


Unless otherwise agreed, orders dispatched to countries with the following delivery terms and times. For orders that have been paid in advance, the delivery period commences the day after payment has been received. For all other payment options, the delivery period starts the day after the order has been confirmed. N.B. If the last day of the delivery period falls on a Saturday, Sunday or a public holiday, the delivery period is extended to the following working day.

Claims related to incomplete deliveries or goods damaged during the delivery process must be directed at the respective delivery service, and must be made within 24 hours after the order has been delivered.

Delivery Rates

The amount Consumers pay will be the item price quoted plus delivery charges. The latest domestic and international shipping rates to countries DPD-service operates in are available on the The customer has to bear the direct costs of the return in the case of a revocation.

Payment Conditions

Please note that any bank transfer charges incurred in respect of your order will be added to your balance.

If we do not receive your payment within 72 hours, your order will be cancelled automatically.

You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorization by the card issuer. We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.